My glass jar arrived smashed / broken

Last Updated 4th January 2018

We use custom-made air packaging which has been specially designed to encase your jar. It’s like an inflatable life jacket for the jars to keep them safe in transport. It’s also recyclable.

Since the introduction of this packaging, nearly 100% of jars arrive successfully. However, even this protective air packaging has its limits and very very occasionally a jar doesn’t make it.

If your jar has arrived broken, we’re very sorry about this and we want to get this resolved ASAP. please click the link below to request a replacement.

Previous I would like to return / exchange an opened product under your Happiness Guarantee

Stock image credit: UnsplashPexels & Pixabay

The views and opinions expressed in this article are those of the author and do not necessarily reflect the views of Nutribuddy Ltd.