Orders are packed and shipped out shortly after being made, so it’s not always possible to modify / cancel an order before it’s dispatched.
If you want us to attempt to modify / cancel an order, please email: firstname.lastname@example.org
Use the email subject: CANCEL ORDER or MODIFY ORDER (Choose the correct subject depending whether it’s a cancelation request or a modification request)
Include your order number, and full name. For security we need both these details to act on your request.
You’ll receive a separate email to confirm if your request was successful.
What happens if it was not possible to modify / cancel the order?
Please wait till your order has arrived and then if you still wish to cancel / modify your order, you can request to return on your unused item for a refund. You can find out how to return an item at the link below: