Help & Support
We believe the best support is about giving you the tools to quickly and easily get an answer to your question.
Therefore we have compiled a list of FAQs and in-depth responses below.
In the rare cases where your question isn’t answered, we are here to help!
How Can we Help?
General Questions
Product Questions
- Are your shakes smooth or do they have bits in them?
- Can I consume a product outside of its best before date?
- Can you mix Nutribuddy with water?
- My stainless steel scoop has become discoloured and/or rusty. What do I do?
- What is the silver ball / spring in my shaker for?
- What liquid should I use with my shake?
Order & Delivery Queries
Subscriptions
Returns & Replacements
Allergies, Diet & Medical Queries
- Are Nutribuddy products suitable for vegetarians and vegans?
- Can I consume alcohol alongside your products?
- Can I take Nutribuddy if I am pregnant or breastfeeding?
- Do any of your products contain Caffeine?
- Do Nutribuddy products interfere with the contraceptive pill?
- I am a Coeliac / Gluten / Wheat / Barley Intolerant – can I take Nutribuddy products?
- I am allergic to nuts. Are your products safe for me?
- I have a medical condition. Can I use Nutribuddy products?
- I have an ileostomy. Can I use your products?
- I have IBS. Can I use Nutribuddy products?
- I'm allergic to coconut. Do you have any suitable products?
Contact Support
Points & Rewards
Weight Loss Queries
Overseas Customers