31-Day Happiness Guarantee
Your happiness is our priority here at Nutribuddy which is why we have the best Happiness Guarantee in the industry.
If you would like to claim under our Happiness Guarantee, please contact us within 31 days of receiving your products.
There are 3 options to choose from:
How do I request a refund/exchange/points with the Happiness Guarantee?
The easiest way to request a refund, exchange, replacement or points is to login to your account and use the 'return an item' button. You can login to your account here.
For a step by step guide to requesting the happiness guarantee, check our our article here.
Alternatively, our friendly support team are always on hand to help you out. You can send them an email using the following address: firstname.lastname@example.org
An item has arrived damaged. What do I do?
If an item has arrived damaged, you are entitled to a free replacement. There is no need to return the damaged item to us. Click here to submit a problem report and receive your replacement.
I have a question not listed above!
Please email: email@example.com
We will always try our absolute best to ensure you receive a personal response to your email within 24 hours, Monday - Friday excluding Bank Holidays. Our customer service team use Nutribuddy products on a regular basis; this translates into really helpful and friendly support.