Nutribuddy is about so much more than the products – it’s about having a fantastic customer experience and feeling listened to and supported.
Below are 4 of the benefits of shopping with Nutribuddy.
1. We offer a 31-day Happiness Guarantee
If you are on the fence about whether or not to try Nutribuddy out of fear that you may not get on with our products, don’t worry! We have you covered!
We are so confident that you will love our products that all orders are covered by our 31-day Happiness Guarantee. This means that if you are not a fan of something, you are entitled to either a free replacement or a refund.
You can find out more about our happiness guarantee here.
2. We have a generous reward system
We want to give back to customers which is why we decided to create a reward system called ‘Nutribuddy Points’. 1 Nutribuddy point equates to a £1 discount on anything in our online store.
There are so many ways to earn Nutribuddy points! The simplest is simply by placing an order with us. You will earn 1 point (£1 discount) for every £10 you spend.
There are other exciting ways to earn points too, such as by leaving us a review on our website (3 points), sharing an image of your products on social media (3 points) or by referring a friend (10 points each). Here is a blog post on 4 easy ways to earn Nutribuddy points.
You can find out more about Nutribuddy points here.
3. You receive unlimited FREE shipping on your second order onwards
Once you have placed your first with us, you will automatically become a Nutribuddy VIP and will get unlimited FREE 2nd class shipping on all orders.
After ordering 2 times or more, your account will be upgraded further to VIP + where you will get unlimited FREE 1st class shipping on all orders.
This reward applies to regular account types only. Click here to find out more about if you are eligible.
4. Friendly and helpful support
We pride ourselves in offering the best support in the industry. Nothing is more important to us than your happiness, which is why we make it our mission to go above and beyond to assist with whatever you require.
Our dedicated support team is one of the many reasons that we have over 500 5 star reviews on Trustpilot.
You can contact our support team via email or DM on social media.
Our customer service team works Monday – Friday and aims to respond within 24 hours of receiving your message.
You can find more information on how to contact our support team here.