THE NUTRIBUDDY® HAPPINESS GUARANTEE

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Our customer service team are expected to achieve 100% customer satisfaction ratings. This might sound like a crazy idea but we're fanatical about great customer service, even as we continue to experience rapid growth!  To help achieve 100% customer satisfaction, we introduced our 31 Day Happiness Guarantee.

31-Day Happiness Guarantee

We want you to be happy with your Nutribuddy.com purchase. If for any reason you're not loving your new product, we'll accept it back, even if its opened. Just as long as you let us know within 31 days of the order date. Once we receive it back, we'll give you your choice of either another flavour of the product* or Nutribuddy Points for the value of the remaining product, so you can buy something else you love. That's guaranteed happiness!

Read full T&Cs in our Returns Policy. *To receive another flavour there should be at least 80% of the original product returned.

Knowledgeable & Friendly Customer Support

We will always try our absolute best to ensure you receive a personal response to your email within 24 hours, Monday - Friday excluding Bank Holidays. All our customer service team use Nutribuddy products on a regular basis. This translates into really helpful and friendly support.

To return an item login to your account and use the 'return an item' button.

If the item is un-opened we can give you a cash refund minus a £5 restocking fee or Nutribuddy points and we'll waiver the re-stocking fee.

Happy Nutribuddy Customers

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